Performance Criteria
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1. Prepare the team for workplace
1.1 Pre-incident planning sessions are conducted to familiarise team members with relevant workplace procedures and safe and effective actions to control workplace emergencies according to relevant legislative requirements
1.2 Processes are developed and implemented to ensure the competence of team members is developed and maintained
1.3 Discussions, practice drills and exercises are conducted in accordance with workplace emergency procedures emergencies
1.4 Emergency equipment is confirmed to be in a serviceable and accessible condition in accordance with
standard/operating procedures
2. Coordinate the response to control workplace emergencies
2.1 Initial response team is made aware of the workplace emergency
2.2 Team’s response to the emergency is coordinated according to workplace emergency procedures, risk assessment and available resources
2.3 Situation and its likely development is constantly assessed, hazards are identified and appropriate precautions are applied and maintained to safeguard team members
2.4 Appropriate actions to safely control the emergency are selected, and contingency plans are developed and implemented if needed
2.5 Instructions to implement selected actions are conveyed to team members in a clear manner and confirmed with them
2.6 Actions chosen for the team to implement are consistent with available resources and the priority order of safely protecting self, other people and property where safe to do so
2.7 Team actions are monitored, recorded and adjusted if needed to ensure safe and appropriate action is maintained
3. Communicate with and coordinate personnel
3.1 Effective communication with team members is constantly maintained according to communication systems
3.2 Activities are consistent with the workplace emergency procedures and team members’ actions are coordinated
3.3 Team members’ actions are coordinated with the activities of other initial response teams
3.4 On arrival incident controller is briefed and control is transferred to the appropriate emergency services/specialist response team
3.5 Liaison is established with the responding emergency services or specialist response team, and all relevant information and support is provided to them
4. Lead team’s recovery from workplace emergencies
4.1 Team actions are coordinated to prevent a re-occurrence of the emergency and to enable recovery activities to be commenced safely
4.2 Appropriate assistance is coordinated, within the scope of the workplace emergency procedures
4.3 Equipment is checked, serviced and stored, replaced or disposed of, to ensure its readiness for use
4.4 Any injuries, accidents or near misses involving the team are reported and critical incident support services for the team are requested in accordance with relevant regulatory requirements
4.5 A debriefing of the team is conducted and an incident report is prepared and submitted according to workplace procedures |
Range Statement
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Emergency services or specialist response teams may include:
- Ambulance/medical services
- Coast guard
- Defence workplace response teams
- Fire services
- Organisational specialist response team
- Police services
- Relevant state/territory and commonwealth authorities (such as environmental protection)
- Rescue services
- Organisations identified as response or support agencies as defined in the appropriate state/territory and/or commonwealth legislation
- Other external agencies such as hazmat teams, bomb squads, animal rescue services
Emergencies must include those emergencies identified by the workplace hazard analysis, which
may include:
- Animal or livestock emergencies
- Bomb threat
- Building invasion/armed invasion
- Chemical, biological and radiological
- Civil disorder
- Criminal acts
- Cyclones, including storm surge
- Deliberate self-harm
- Earthquake
- Failure of utilities
- Fire
- Flood
- Hazardous substances incidents
- Hostage situations
- Industrial accident
- Letter bomb
- Medical emergency
- Severe weather/storm damage
- Structural instability
- Terrorism
- Transport accident
- Toxic emission
- Veterinary emergencies
- Wildfire
Workplaces include:
- Workplaces, buildings and structures as outlined in Australian Standard 3745—2002
Pre-incident planning may include:
- Contingency plans, sketches or notes about workplace layout, features, hazards and emergency control facilities
- Discussions and/or use of operational procedures involving emergency plans, sketches, notes, procedures or material safety data sheets
Emergency equipment may include:
- Emergency vehicles, trailers, trolleys or caches
- Fire protection equipment
- Forcible entry tools
- Life support equipment
- Monitors (or turrets)
- Personal protective clothing and equipment
- Rescue equipment
- Spill or leak control kits
Initial response team may be made aware of the emergency through an alerting system such as:
- Computer screen alert
- Emergency warning system
- Fire alarm system
- Radio, telephone or pager system
Hazards may be:
- Chemical, biological, radiological
- Climatic
- Electrical
- Environmental
- Explosive
- Fire
- Mechanical
- Psychological (eg critical incident stress)
- Noise related
- Security related
- Storm/flood
- Structural
- Thermal
- Wildlife related
Precautions must include:
- Risk controls developed by using the hierarchy of controls, also called the safety decision hierarchy, with the priority being in order of:
- eliminate the hazard
- substitute with a lesser hazard
- isolate the hazard
- engineer controls i.e. guarding
- implement procedures to minimise risk
- use appropriate personal protective equipment
Contingency plans may include provision for:
- An unexpected threat to team member safety
- Communications problems
- Failure of emergency control equipment
- Injury to a team member
- Loss of emergency supplies
- Unexpected development of the emergency
- Team leader being injured or not being available
Other initial response teams may include:
- Damage control
- Emergency control organisation
- Fire team
- First aid
- Maintenance
- Security
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Evidence Guide
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Critical aspects of evidence
- Assessment must confirm the ability to lead a safe and prompt response to a workplace emergency; to constantly assess the situation, identify hazards, apply and coordinate appropriate precautions; to select, implement and coordinate safe and effective actions by the team; to support the responding emergency services or specialist response teams; and to complete appropriate reports
Underpinning knowledge
- Alarm systems and associated equipment
- Appropriate personal protective clothing and equipment
- Building fire safety features
- Dealing with contingencies
- Equipment operating characteristics, limitations, hazards, precautions, procedures and general care
- General emergency priorities and strategies
- Hazards and relevant precautions
- How people react in emergency situations
- Procedures for responding to alarms
- Risk assessment
- Roles, responsibilities and authority of emergency services personnel
- Situational awareness
- Survival, rescue and recovery procedures
- Tactics for safely handling specific emergencies
- Workplace emergency management plan
Underpinning skills
- Coordinate the use of emergency equipment safely and effectively under emergency conditions
- Leadership and communication skills during emergencies
Resource implications
- Access to:
- scenarios that reflect emergency situations that may be expected in the workplace
- workplace emergency initial response equipment
Consistency in performance
- Competency should be demonstrated over time with a range of emergencies that could be expected in the workplace, including dealing with plausible contingencies while leading a team
Context of assessment
- Competency should be assessed in a simulated environment under conditions that safely replicate a range of workplace emergency situations
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