SKILL  KNOWLEDGE  SAFETY

PUAOPE005B - Manage a multi team response

 

Description

This unit covers the competency to manage a multi team response to incidents which may be time critical and/or potentially threatening to life, property or the environment. 

Pre-Requisites

Performance Criteria

1. Conduct an assessment of incident
1.1 A risk assessment of all factors impacting upon the response is conducted
1.2 An initial assessment of resources required is conducted
1.3 Resources required to deal with the incident are identified
1.4 Constraints which may impede the response are identified
1.5 Initial response options are identified and assessed


2. Establish control and command
2.1 Control is assumed in accordance with the organisation’s policies and procedures
2.2 Communication systems are activated in accordance with organisation’s policies and procedures
2.3 Reporting processes are activated in accordance with organisational policies and procedures to provide
continuous monitoring and evaluation of incident
2.4 Command and control facilities are established


3. Develop operational plan
3.1 Operational plan is developed and adjusted if required in accordance with response requirements and operational guidelines
3.2 Response strategies are identified
3.3 Tactics to effectively manage the incident are identified in accordance with the operational plan
3.4 Tasks are determined and prioritised


4. Implement operational plan
4.1 Operational plan is communicated to teams in accordance with the organisation’s guidelines
4.2 Resources are deployed to ensure that the operational plan is implemented in accordance with organisation guidelines
4.3 Operations are conducted and monitored in accordance with the operational plan
4.4 Operational reports are issued in accordance with policy and procedures
4.5 Operations are modified as required by the situation
4.6 Resources are requested, acquired and deployed


5. Manage post incident operations
5.1 Resources are accounted for and demobilised in accordance with organisational policies and procedures
5.2 Post operational documentation is completed to organisational requirements
5.3 Post incident recovery is initiated in accordance with the organisation’s policies and procedures
5.4 Effectiveness of operations is evaluated and documented
5.5 Debriefing conducted in accordance with organisational guidelines
5.6 Recommendations are made for changes in policies and procedures

Key Competencies

  • Collect, Analyse & Organise Information
  • Communicate Ideas & Information
  • Plan & Organise Activities
  • Work with Others & in Teams
  • Use Mathematical Ideas & Techniques
  • Solve Problems
  • Use Technology

Range Statement

Initial response options will be determined by

  • the availability of resources and estimated outcome
  • organisational guidelines
  • regulatory authorities
  • legislative requirements


Risks to life and property may include

  • fire
  • flood
  • hazardous materials
  • landslip
  • severe storm
  • biological agents
  • fauna rescue


Transport may include

  • on road off road aviation
  • maritime
  • rail


Command facility may include

  • field facility such as an existing airfield
  • helipads or established operations centre


En route hazards may include

  •  traffic
  • prevailing weather
  • road conditions
  • terrain
  • debris
  • plumes
  • animals
  • atmospheric hazards
  • tidal conditions
  • restricted areas
  • wires/masts/aerials
  • other aircraft
  • interference communications


Hazardous conditions may include

  • adverse weather
  • after dark operations
  • difficult terrain
  • dangerous goods and substances
  • time pressure
  • visibility


Incident assessment may include

  • type of incident
  • risk to life
  • property and environment
  • hazards
  • capability of assigned personnel
  • adequacy of allocated equipment
  • information gathered from existing plans/databases
  • forecasts
  • meteorological profiles


Communications systems may include

  • radio
  • telephone
  • computer
  • facsimile
  • pager
  • mobile data terminal
  • satellite
  • signalling
  • signage
  • warnings


Incidents may include

  • life threatening situations
  • protection of property and the environment


Constraints may include

  • legislative resources
  • time
  • prevailing weather
  • restrictions on duration of work or the conditions under which personnel may be employed
  • constraints on road closure
  • redirection of water course
  • military areas
  • Aboriginal and Torres Strait Islander sacred sites
  • other areas of environmental and cultural significance
  • seasonal factors
  • wilderness areas
  • hazardous areas
  • other areas requiring permission and/or authorisation to enter
  • existing emergency management plans
  • financial


Documentation and reporting requirements may include

  • input to debriefs
  • completion of logs
  • sitreps
  • journal records
  • assessment of safety procedures utilised
  • financial statements
  • post-operational report


Resources may include

  • human –
  • operations personnel
  • volunteers
  • support personnel
  • local, federal and state/territory governments
  • physical – equipment
  • machinery
  • vehicles
  • technology devices
  • communication devices
  • equipment characteristics
  • support services
  • amenities
  • parking
  • safety equipment
  • aircraft
  • personnel
  • specialised personnel such as aviation authorities
  • equipment
  • material


Command facility establishment procedures and principles may include

  • proximity to incident
  • size and type of structure
  • special incident requirements
  • communication modes
  • topography
  • environment
  • climatic conditions
  • logistical operations
  • site access and exit requirements
  • security arrangements


Monitoring of operations may include

  • progress against plan
  • welfare of personnel
  • utilisation of resources and potential of incident


Organisational policy, procedures, requirements and guidelines may vary between sectors and organisations and may include

  • legislation relevant to the operation/incident/response
  • legislation relevant to the organisation
  • operational
  • corporate and strategic plans
  • operational procedures
  • operational performance standards
  • organisational personnel practices and guidelines
  • organisational quality standards
  • Civil Aviation Orders search and rescue time procedures/action


Operational plan may include

  • aims and objectives of the response/incident/operation
  • possible strategies to achieve objectives
  • possible tactics to implement strategies
  • resources required including their availability
  • limitations
  • contingencies and alternatives
  • monitoring and evaluative procedures
  • reporting requirements
  • pre-plans
  • flight plans
  • consideration or aircraft type
  • performance and suitability


Operational plan may be

  • document (formal or informal)
  • part of an overall plan
  • cover one or more place
  • area or region

Evidence Guide

Critical aspects of evidence

  • It is essential for this unit that competence be demonstrated in assessment of incident both functionally and strategically; development of a plan and implementation of response in accordance with the organisation’s policies and procedures.
  • Strategic reaction to changes within the emergency environment


Underpinning knowledge

  • codes of practice or other legislative requirements
  • current principles and practices in response activities
  • display of the following knowledge and skills in terms of job role or function:
  • emergency management plans
  • emergency site layout
  • focus of operation of work systems and equipment
  • legislation
  • organisational command structure
  • relevant agreements
  • roles and responsibilities of all organisations
  • security and confidentiality of material


Underpinning skills

  • accessing information and support from the control facility
  • development of response plans including predicting consequences and identifying improvements
  • effective and efficient deployment of human and physical resources including:
    - electronic data exchange systems etc.
    - equipment and consumables
    - identification and correct use of equipment
    - materials
    - ther organisations
    - personnel
    - personnel and external authorities
    - processes and procedures
    - radio frequency devices
    - team and personnel management
    - team dynamics
  • use of a range of information technology devices including:
    - computers
  • using tools and techniques to solve problems


Resource implications

  • Resources should involve access to, or simulation of, emergency situations in a multi-team response environment. This includes resources relating to: equipment, personnel, facilities etc appropriate to the emergency situation and within the bounds of responsibility as designated within the requirements of control


Consistency in performance

  •  Evidence should be gathered over a period of time in a range of actual or simulated workplace environments


Context of assessment

  • Assessment may occur in an operational environment or in an industry-approved simulated work environment

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