Description

Pre/Co-Requisites

Performance Criteria

1. Identify issues by research and consultation
1.1. Aim and objectives for the development of context are identified
1.2. Stakeholders’ roles and inputs required are determined in accordance with policies and procedures
1.3. Budget, timeframe and schedule for research and consultation are determined
1.4. Community information is obtained

2. Identify and liaise with stakeholders
2.1. Existing and potential liaison networks are identified
2.2. Relevance of existing and potential networks is evaluated
2.3. New networks are developed using a range of strategies
2.4. Liaison and communication structures are established

3. Clarify stakeholders’ roles and requirements
3.1. Stakeholders’ roles and the need for their input are clearly defined and emphasised in seeking their cooperation
3.2. Stakeholders are informed of aims, objectives and the risk management context and structure within which they must operate
3.3. Needs of stakeholders are determined and conflicting needs identified and noted

4. Develop risk evaluation criteria with stakeholders
4.1. Social, environmental, financial and timeframe needs are identified in consultation with stakeholders
4.2. Legal, technical and political considerations are identified in consultation with stakeholders
4.3. Reasons for, and selection of, criteria are negotiated with stakeholders and agreed upon
4.4. Evaluation criteria are recommended which take into account practical constraints and the community’s acceptance of risk
4.5. Community expectations of acceptable risk are established

5. Monitor and review
5.1. Context and Evaluation Criteria are monitored in accordance with standards and guidelines
5.2. Context and Evaluation Criteria are reviewed in accordance with standards and guidelines

Key Competencies

Communicating ideas and information

• Communicate ideas and information to reporting procedures (verbal and written) 

Collecting analysing and organising information

• Collect, organise and understand information related to recognising and reporting situations

 Planning and organising activities 

• Plan and organise activities which implement and follow standard procedures 

Working with others and in teams

• Work with others and in a team by assisting and cooperating with team members 

Using mathematical ideas and techniques 

• Use mathematical ideas and techniques to document and report numbers for emergency procedures

Solving problems 

• Establish diagnostic processes which recommend improvements for OH&S issues

Using technology 

• Use workplace technology related to the use of technology to assist with safe work practices

Range Statement

Stakeholders may include

• staff
• client groups
• members of the public
• community groups
• industry groups
• public and private sector organisations
• non-government organisations
• Members of Parliament

Policies and procedures may include

• arrangements specified in legislation
• policies
• existing disaster plans
• agreements and standing operating procedures

Sources of community information may include

• community information booklets
• local media
• local council
• local emergency service personnel

Existing and potential liaison networks should be identified through

• comprehensive research of relevant agency documentation and community information

New networks should be developed using

• a range of strategies selected to maximise response from relevant individuals and groups

Practical constraints may include

• legal
• technical
• financial
• political and social considerations and current best practice

Risk evaluation criteria may be based on

• technical
• economic
• legal
• social
• humanitarian
• other criteria determined by stakeholders

Liaison and communication structures may include

• meetings
• letters
• facsimile
• electronic transmission of information
• small group or individual verbal communication

Strategies for accessing networks may include

• advertising in local media
• preparing media releases
• initiating media interviews
• contacting individual organisations
• distributing pamphlets
• speaking at community functions

Communicating to promote understanding may include

• using plain English (or appropriate community language)
• avoidance of technical terminology and jargon
• taking account of education levels
• literacy levels
• English language levels
• familiarity with technical terms may require use of interpreter or community liaison officer

Positive relationships with stakeholders may be

• promoted by facilitating open communication and responding promptly to queries

Legislative, regulatory and organisational requirements may include

• environmental acts
• safety standards
• local government regulations

• Standards and guidelines are to include Australian Standard AS/NZS 4360 Emergency Risk Management Guidelines 1999

Evidence Guide

Critical Aspects of Evidence

• The development of selection criteria which are agreed to by stakeholders
• Criteria for agreement are established by stakeholders

Underpinning Knowledge

• demographic and economic analysis techniques
• emergency management concepts and principles
• legislative and regulatory requirements relevant to risk management
• problem solving and decision making techniques
• research

Underpinning Skills

• conduct needs analysis
• conflict resolution
• facilitation
• nature of risk
• negotiation
• problem solving
• project management

Resource implications

• For the demonstration of competence in this unit it will be necessary to provide a real life environment
• Underpinning knowledge may be assessed through written assignments, project reports, debriefings and action learning projects

Consistency in performance

• Candidates should be expected to present evidence from within a real environment

Context of assessment

• Evidence of competence in this unit should be collected from within a real environment