SKILL  KNOWLEDGE  SAFETY

HLTHIR405B - Show leadreship in health technical work

Description

 This unit covers the skills required to provide leadership in technical aspects of work appropriate to the level of autonomy accorded to individuals and teams working in the health industry

Pre Requisites

 Nil

Application

This unit applies to work in a range of organisations within the broad context of health service provision

Application of this unit should be contextualised to reflect specific workplace requirements and practices

Performance Criteria

 1. Model performance standards    
1.1 Demonstrate compliance with relevant OH&S and organisation policies and procedures
1.2 Ensure work is appropriately sequenced in accordance with organisation requirements
1.3 Coordinate own work effectively with work undertaken by others
1.4 Ensure work meets identified requirements
1.5 Respond to unplanned events or conditions in accordance with established procedures
    
2. Model ethical work practices    
2.1 Demonstrate compliance with processes to ensure confidentiality of client information is maintained
2.2 Follow up and rectify variations from agreed ethical practices
2.3 Model work practices that show respect for clients and others
2.4 Model ethical work practices which support a professional delivery of services
2.5 Encourage others to work in a way that reflects ethical work practices
    
3. Maintain professional skills and knowledge     
3.1 Assess own skills and knowledge against identified work requirements to determine personal training needs
3.2 Respond to feedback on competence as a basis for identifying personal training needs in accordance with established procedures
3.3 Participate in professional development programs and associated development opportunities to enhance competence in line with organisation policies and procedures
    
4. Manage work priorities    
4.1 Organise work priorities in accordance with organisation policies and procedures
4.2 Manage work effectively to achieve identified objectives
4.3 Use information technology to improve efficiency in accordance with organisation policies and procedures
4.4 Manage personal skills development in the workplace in line with organisation requirements
4.5 Monitor work standards and communicate work priorities and associated requirements to others
    

Required Skills & Knowledge

 Essential knowledge:
  •     Effective use of equipment and associated resources required in work role
  •     Ethical and legal implications of work
  •     Forms of leadership including self leadership
  •     Measures for monitoring work performance standards
  •     Organisation and workplace occupational health and safety instructions
  •     Organisation arrangements for communicating plans, information, intentions and safety criteria to others by appropriate means
  •     Organisation documentation and record systems including the use of computers, information systems and business equipment technologies, as appropriate
  •     Responsibilities and rights of others involved including clients, other workers and the public
  •     The role and importance of good role models within the workplace
  •     Time management and coordination processes.
  •     Time management strategies to achieve identified work outcomes
  •     Workplace policies and procedures relating to specific aspects of work performance including:
  •     discipline procedures
  •     occupational health and safety and infection control procedures
  •     technical work processes and associated requirements
  •     workplace relationships  

Essential skills:
  •     Appropriately communicate work standards and ethical work practice
  •     Demonstrate ethical work practices and standards
  •     Demonstrate good practice technical work in own job role
  •     Identify and contribute to resolution of workplace issues and problems
  •     Integrate learning to achieve improved work practices
  •     Provide leadership in the implementation of workplace policies and procedures
  •     Take into account and promote opportunities to address waste minimisation, environmental responsibility and sustainable practice issues, including practices to ensure efficient use of resources

Range Statement

 Workplace context may be:    
  •     Private practice
  •     Community or regional service
  •     Specialised service or organisation

Client rights may include:    
  •     Access to appropriate and equitable care
  •     Personal dignity
  •     Privacy, confidentiality and consent
  •     Personal safety and security
  •     Knowledge of the identity and professional status of individuals providing services
  •     Behaviour of relatives and friends
  •     Provision of accurate information
  •     Keeping appointments
  •     Complying with instructions
  •     Respect for the rights of other clients and staff

Skill and knowledge development may be related to, for example:    
  •     Technical knowledge and applications
  •     Hazard control
  •     Manual handling
  •     First aid
  •     Cultural awareness
  •     Infection control
  •     CPR
  •     Emergency response
  •     Quality improvement
  •     Waste management
  •     Customer service
  •     Communication
  •     Ethical work practice

Standards may include:    
  •     Industry standards
  •     OH&S
  •     Qualification standards
  •     Relevant health regulations

Evidence Guide

 Critical aspects for assessment and evidence required to demonstrate this competency unit:     
  •     The individual being assessed must provide evidence of specified essential knowledge as well as skills
  •     Consistency of performance should be demonstrated over the required range of situations relevant to the particular workplace

Access and equity considerations:    
  •     All workers in the health industry should be aware of access and equity issues in relation to their own area of work
  •     All workers should develop their ability to work in a culturally diverse environment
  •     In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
  •     Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

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