SKILL  KNOWLEDGE  SAFETY

HLTAHW310B - Respond to emergencies

Description

This unit describes the competencies required to
respond to emergencies that affect the community, in
accordance with a prepared plan of action

Pre Requisites

Nil

Application

This unit is intended to address skills and knowledge
required by those working under supervision at a
Certificate II or III level with Aboriginal or Torres Strait
Islander communities and may involve emergencies of a
medical or non-medical nature

Perormance Criteria

1. Assess the emergency
1.1 Seek information about the emergency from key people and the community, as time permits
1.2 Determine needs of the community and/or community members, in consultation with key people and the community, as time permits

2. Identify existing relevant emergency action plans
2.1 Locate organisational protocols, procedures and plans for responding to emergencies
2.2 Note strategies for responding to emergencies

3. Identify own and others’ roles in implementing the emergency action plan
3.1 Identify own roles and responsibilities
3.2 Identify roles and responsibilities of the Emergency Action Plan Co-ordinator
3.3 Identify and contact the emergency action plan coordinator, as required
3.4 Identify and contact other workers with responsibilities for responding to the emergency as required

4. Implement the emergency action plan
4.1 Undertake work according to the strategy for responding to the emergency in line with organisation, community and legislative requirements
4.2 Provide key people and the community with progress reports, as time and client confidentiality permits
4.3 Maintain client and community confidentiality

5. Follow up emergency
5.1 Monitor and review the emergency, in consultation with key people
5.2 Identify follow up services and provide in line with community needs and workers’ responsibilities

6. Provide feedback on the emergency action plan
6.1 Provide feedback about the effectiveness of the emergency action plan to key people
6.2 Suggest ways to improve the emergency action plan, if appropriate

Required Skills & Knowledge

Required Knowldge
  •  Relevant organisation policies, protocols and procedures
  •  Operation of relevant equipment and technology
  •  Local resources
  •  Key community networks
  •  Client confidentiality
  •  Local disaster planning processes
  •  Legislation protocols and policies or guidelines
  •  Networks development
  •  Roles and responsibilities as defined by the emergency action plan
  •  Community views/directions on responding to emergencies.
  •  Cultural and community specific information
  •  A broad knowledge base relating to individual and community health, including:

              - biology and development

              - psychology

              - disease and treatment options

              - culture and tradition

Required skills

  •  Consult with community members to identify key needs in an emergency
  •  Comply with existing emergency plans, procedures and protocols in relation to own role in an emergency
  •  Provide feedback about the effectiveness of existing action plans

Range Statement

Cultural respect
  • This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples
  • It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well-being, community capacity and governance
  • Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices

Community control
  • Community participation and control in decisionmaking is essential to all aspects of health work, and the role of the health worker is to support the community in this process

Supervision
  • Supervision must be conducted in accordance with prevailing state/territory and organisation legislative and regulatory requirements
  • References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals
  • A person at this level should only be required to make decisions about clients within the organisation’s standard treatment protocols and associated guidelines

Legislative requirements
  • Federal, state or territory legislation may impact on workers’ practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker
  • operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills
  • and knowledge across the Range of Variables Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute ‘usual practice’ due to lack of resources,
  • remote locations and community needs. As a result, they may need to possess more competencies than described by ‘usual practice circumstances’
  • Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework

Key people (to give feedback) may include:
  •  Supervisor/manager
  •  Emergency action plan co-ordinator

Emergencies may include:
 Any situations which require an urgent response, including:
  •  trauma experienced by community members and/or the community
  •  other situations that create personal distress to community members and/or the community
  •  hazardous environmental incidents
  •  car and other vehicle accidents
  •  plane crashes
  •  mining accidents
  •  epidemic diseases
  •  any other situations which require an urgent response
  •  bomb threats

Key people may include:
  •  Key members of the community
  •  Community council
  •  Health service providers
  •  Health workers
  •  Other personnel

Emergency action plan refers to:
  •  Guidelines and/or plans for responding to the various types of emergencies that might be predicted in the community or workplace

Strategies for responding to community emergencies may include:
  •  Counselling
  •  Other responses to community trauma
  •  Provision of resources and services
  •  De-briefing
  •  Mobilising other service providers
  •  Raising awareness (both within and externally) of
  • the emergency faced by the community
  •  Ceremonies
  •  Implementing actions requested by the community
  • council
  •  Types of treatment
  •  Providing access to resources
  •  Co-operative arrangements with other service
  • providers, including government and nongovernment
  • organisations
  •  Evacuation

Resources may include:
  •  Premises/facilities
  •  Equipment and supplies
  •  Vehicles/transport
  •  Specific skills in workers

Emergency Action Plan Coordinator is:
  •  The person in the community or service who is assigned the responsibility of coordinating the full implementation of the emergency action plan

Evidence Guide

Critical aspects of assessment:
  •  The individual being assessed must provide evidence of specified essential knowledge as well as skills
  •  Consistency of performance should be demonstrated over the required range of situations relevant to the workplace
  •  Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment
  • environment should represent workplace conditions as closely as possible

Conditions of assessment:
This unit includes skills and knowledge specific to Aboriginal and/or Torres Strait Islander culture
Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being
assessed and who is:
- Aboriginal or Torres Strait Islander him/herself
or:
- accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Context of assessment:
Competence should be demonstrated working individually, under supervision or as part of a primary health care team working with Aboriginal and/or Torres Strait Islander clients
Assessment should replicate workplace conditions as far as possible

Related units:
This unit may be assessed independently or in conjunction with other units with associated workplace application

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